Welcome to Edukatt.com! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data while ensuring compliance with Indian laws.
Information We Collect
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Who on our team has access to your data
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
How We Use Your Information
We use your information to:
- Provide educational resources and improve user experience.
- Process transactions and communicate regarding services.
- Comply with legal obligations and prevent fraud.
We will not sell, rent, or disclose your personal information to third parties without your consent, except where required by law.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Third-Party Services
We may use trusted third-party services (e.g., payment gateways or analytics providers) that adhere to this Privacy Policy and Indian data protection laws.
Data Security
We prioritize the security of your data and implement industry-standard measures to protect against unauthorized access, data breaches, and misuse.
User Rights
Under Indian laws, you have the right to:
- Access your personal data.
- Request corrections or deletions.
- Withdraw consent for data usage, subject to legal obligations.
To exercise these rights, contact us at support@edukatt.com.
Changes to Privacy Policy
We may update this policy periodically to reflect changes in laws or services. Users are encouraged to review this page regularly.
Governing Law
This Privacy Policy is governed by Indian laws, and any disputes will fall under the jurisdiction of courts in [City/State], India.
Contact Us
If you have questions about this Privacy Policy or wish to raise concerns, please reach out at:
Email: support@edukatt.com