Step-by-Step Guide to Creating a Resource Mailbox

Creating a resource mailbox on an Exchange Server is a straightforward process. Here’s a step-by-step guide to help you set up a room or equipment mailbox:

Step-by-Step Guide to Creating a Resource Mailbox

1. Log in to the Exchange Admin Center (EAC):
2. Open your web browser and navigate to the Exchange Admin Center.
3. Log in using your administrator credentials.
4. Navigate to Recipients:
5. In the EAC, go to the “Recipients” section.
6. Click on “Resources” to view the resource mailboxes.
7. Add a New Resource Mailbox:
8. Click on the “+” (plus) sign and select either “Room mailbox” or “Equipment mailbox” depending on your needs.
9. Fill in the required details such as the name, email address, and location.
10. Configure Booking Options:
    • Set the booking options to define how the resource can be scheduled.
    • You can specify the maximum duration for bookings, the scheduling permissions, and whether to allow recurring meetings.
11. Set Delegation Permissions:
    • Assign permissions to users who will manage the resource mailbox.
    • You can grant “Full Access,” “Send As,” or “Send on Behalf” permissions.
12. Save and Review:
    • Review the settings and click “Save” to create the resource mailbox.

Verify that the mailbox appears in the list of resources and test the booking process to ensure it works as expected.

Additional Tips

Managing Resource Mailboxes:

You can edit the resource mailbox settings anytime by selecting the mailbox from the list and updating the details in the details pane.

Adjust the booking policies and delegate settings as needed to fit your organization’s requirements.

Using PowerShell:

For advanced configurations, you can use Exchange Online PowerShell commands to create and manage resource mailboxes. This is particularly useful for bulk operations or automated scripts.

For more detailed information, you can refer to video below.

I hope this helps! If you have any specific questions or need further assistance, feel free to ask.

AboutPraveen Kumar

A part-time blogger and full-time techie based in India. I began my IT career in 2010. Over the past 14 years, I've had the privilege of collaborating with great leaders and various companies. Currently, I work as a Senior Technical Specialist for Microsoft Cloud Technologies. With expertise in Microsoft Azure, Endpoint Manager, Exchange Online, and Teams Online, I assist colleagues worldwide with day-to-day tasks, administration, automation, and troubleshooting IT support issues.