Step-by-Step Guide to Creating Mail Users and Mail Contacts

Creating mail users and mail contacts in Exchange Server is essential for managing external email addresses within your organization. Here’s a step-by-step guide to help you set up mail users and mail contacts:

Steps to Creating Mail Users and Mail Contacts

Creating a Mail User

1. Log in to the Exchange Admin Center (EAC):
2. Open your web browser and navigate to the Exchange Admin Center.
3. Log in using your administrator credentials.
4. Navigate to Recipients:
5. In the EAC, go to the “Recipients” section.
6. Click on “Mailboxes” to view the list of mailboxes.
7. Add a New Mail User:
8. Click on the “+” (plus) sign and select “Mail user.”
9. Fill in the required details such as the display name, alias, and external email address.
10. Set the password for the mail user.
11. Configure Mail User Settings:
12. You can configure additional settings such as mailbox features, contact information, and organization details.
13. Review the settings and click “Save” to create the mail user.

Creating a Mail Contact

1. Log in to the Exchange Admin Center (EAC):
2. Open your web browser and navigate to the Exchange Admin Center.
3. Log in using your administrator credentials.
4. Navigate to Recipients:
5. In the EAC, go to the “Recipients” section.
6. Click on “Contacts” to view the list of contacts.
7. Add a New Mail Contact:
8. Click on the “+” (plus) sign and select “Mail contact.”
9. Fill in the required details such as the display name, alias, and external email address.
10. Configure Mail Contact Settings:
11. You can configure additional settings such as contact information and organization details.
12. Review the settings and click “Save” to create the mail contact.